May 25, 2024
DORA Compliance: Is Your AI Operationally Resilient?
The EU's Digital Operational Resilience Act (DORA) is a game-changer for FinTech. It moves the focus from "Data Privacy" (GDPR) to "Operational Resilience."
The critical question for every CTO is now: "If OpenAI goes down, does our business stop working?"
If the answer is yes, you are not DORA compliant.
The Problem with "Single-Point" AI
Most companies build their entire AI strategy on a single API. This is a massive concentration risk. If your customer support or loan approval system depends on a US-based provider that has an outage, you have an operational failure. DORA requires you to manage this risk.
The OpsSolved Strategy: Building Resilience
We build AI systems that meet industrial standards for uptime and auditability.
1. Model Agnosticism (Hot-Swapping)
Our architecture doesn't depend on a single model. If Provider A fails, our system automatically detects it and switches to Provider B or a Local Model in seconds.
- Primary: GPT-4
- Backup: Claude 3.5
- Safety Net: Llama 3 on your private servers
2. On-Premise Fallback
For critical workflows, we deploy models directly onto your infrastructure (Private VPC or On-Premise). By owning the hardware, you eliminate the risk of a third-party API outage.
3. Stress Testing for Failure
We don't just "hope" the failover works. We simulate provider outages, network spikes, and rate limits to prove your system's resilience before we handover.
DORA Checklist: Are You Ready?
- List all providers: Do you know every third-party AI tool in your stack?
- Exit Strategy: Do you have a plan to switch providers if one fails?
- Testing: Have you actually tested your backup AI system this year?
- Documentation: Can you prove your resilience to an auditor?
Conclusion
Compliance isn't just about paperwork; it's about Engineering. In the "Adults in the AI Room" philosophy, we build for the worst-case scenario so you can operate with confidence in the best-case.
Don't let a third-party outage be your business failure. Build for resilience.
OpsSolved: Engineering DORA-compliant AI.
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